How do I calculate the Shipping & Handling charge for my order? 

Your Shipping & Handling charge is based on the final order value prior to taxes.

Ground Delivery Rate Economy Shipping
  4-6 business days 6-10 business days*

*Place your order by 12 P.M. PST Monday through Friday.


How are products shipped?

Orders are shipped via the method chosen at the time the order was placed. Please note that all shipping times are in business days. Expected delivery times apply solely to in-stock items. We currently offer ground, 2-Day and overnight shipping for domestic U.S. orders.* and International Express for Canada orders.

Ground Delivery–Look forward to receiving your in-stock items within 4-6 business days.

Economy Shipping–Place your order by 12 P.M. PST Monday through Friday and select 2-Day shipping for your in-stock items to ship on the same day. Deliveries will be applicable to business days (excluding weekends and holidays).

You will be notified via email once your order has been shipped. Shipping times can vary based on method chosen and delivery location, and your order may be shipped in separate packages.

*All orders are subject to verification. Note that there could be a delay in processing your order if we encounter any issues with the billing information provided.

Are there any delivery restrictions?

We currently do not ship internationally.

Duties & Taxes

Duties, customs tariffs and VAT are set by the local government and determined based on a combination of the country of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the local government. The amount of applicable duty, tariffs and taxes will vary and will be due to your country’s customs authority upon delivery.


Delivery Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.